business Archives - Herstek & Associates, LLC

Copilot Confessions: What NEPA Businesses & Nonprofits Don’t Know (But Probably Should)

By Amanda Herstek May 12, 2026Articles, Copilot, Guides, Microsoft365

Most NEPA businesses and nonprofits already pay for Copilot. They just don’t realize which Copilot they’re using. Because when people hear “Copilot,” they often think: That expensive AI upgrade Microsoft…

Paperless Myth vs Reality

By Amanda Herstek May 7, 2026Articles, Copilot, Guides, Microsoft365

Let’s be honest. In theory, we’re all paperless.In practice? Sticky notes still run a surprising amount of business and nonprofit life in NEPA. They’re on monitors.On binders.On desks.On printers that…

Why Outsourcing IT Quietly Eliminates Office Problems

By Amanda Herstek May 4, 2026Articles, Guides

(Even the Non‑Technical Ones) Most organizations don’t think they have an IT problem. What they actually have is a steady stream of interruptions, workarounds, small frustrations, and “can you just…

Which Microsoft 365 Apps Are Actually Worth Having on Your Phone?

By Amanda Herstek April 28, 2026Articles, Guides, Microsoft365

A Practical Reality Check for SMBs & Nonprofits in NEPA If you’re an executive or administrator at a small business or nonprofit in Northeast PA, your phone is already working…

Big Companies Have a Chief for That

By Amanda Herstek April 20, 2026AI, Articles, Cybersecurity, Guides

(Small Businesses Don’t Have to Go Without One) If you’ve ever looked at a Fortune 500 org chart, you’ve probably wondered: Why do they need that many Chiefs? Chief Technology…

AI, Trust, and Privacy: Why Cautious Leaders Are Right to Pause

By Amanda Herstek April 20, 2026AI, Articles, Guides

Let’s be honest about what’s really happening. Most business and nonprofit leaders aren’t afraid of artificial intelligence itself.They’re afraid of waking up one day and realizing AI has already shaped…

“AI Isn’t Relevant to Our Business.”

By Amanda Herstek April 19, 2026AI, Articles, Guides

Said Every Business—Right Before It Quietly Started Using AI Anyway. When small businesses and nonprofits hear “AI adoption,” many picture robots taking over jobs, lawsuits written by chatbots, or fire…

Picking an AI for Your Small Business: Copilot vs Claude vs Gemini

By Amanda Herstek April 15, 2026Articles, Copilot, Guides, Top Picks

(Or: Why “Which AI Is Better?” Is Still the Wrong First Question) Lately, I’ve been hearing through the grapevine: “Claude is just better.”“Gemini wins because it’s Google.”“Isn’t Copilot just ChatGPT…

The Copilot Couch: When Your Business Apps Need Therapy

By Amanda Herstek February 20, 2026Copilot, Guides, Microsoft365

The Copilot Couch: When Your Business Apps Need Therapy Let’s be honest: most organizations don’t have a technology problem. They have a behavior problem—and their apps are burned out. If…

🎶 Okay… so you’re DIY. Yeah, yeah… that don’t secure you much. 🎶

By Amanda Herstek February 18, 2026Articles, Backup, Cybersecurity, Guides, Microsoft365

Let me guess. You built your own network.You’re the “admin.”You’ve got a backup.And you’re feeling pretty confident about your cybersecurity situation. Cool story. But confidence without protection is just optimism…