Herstek & Associates, LLC

Computer Support & Technology Consulting

Service

We specialize in helping small and medium businesses. Our goal is to provide affordable personalized service to our customers

Experience

Need someone with experience? We have been serving NEPA for over 30 years! Fixing computers and providing IT solutions since the first IBM PCs.

Care

We look forward to keeping you on budget and schedule. Let our prompt and courteous staff assist you with computer consulting needs today!

Business Class Computer Service

Are you opening a new business? Trying to plan your next technology move in your current business? Or just unhappy with your IT provider?

Let us help you!

Cyber Security

Network Security Monitoring
Managed Services
Ensure compliance with industry security standards
Endpoint Protection Solutions
Malware Removal and Cleanup
Data Recovery

Business Class Hardware

Desktops and Laptops - Mac and PC
Tablets and Mobile Devices - Droid and Apple
Servers - Microsoft, Linux, and Virtual
NAS (Network Attached Storage)
Network Equipment

Cloud Solutions

Amazon, Microsoft, Google, Rackspace
Public, Private, and/or Hybrid solutions
IaaS, PaaS, SaaS, FaaS experience

Email Setup and Support

Backup and Disaster Recovery

Onsite Solutions and Storage
Offsite and Cloud Backup
"Instant Up" Disaster Recovery Solutions

Computer Networking

Internet Connectivity
Phone Systems
Network Hardware
Structured Cabling
Network Security

Wireless Systems

Hardware Sales and Support
Heatmapping and Analysis
Security Configuration
Guest Networks and Captive Portals

Custom Programming and Interfaces

Interfaces - Accounting, HL7, DICOM
Legacy - Foxpro, dBase, Cobol
Website and App

What Our Customers have to say...

Great to be back on! Thanks for the prompt fix!

Suzie H

We at Family Service Association have had the opportunity to work with Keith on IT challenges with our office at the Kirby Health Center and are so impressed with the speed and professionalism shown to detail and problem solving.

Theresa

Gary P

Ruth K

Good group. Knowledgeable and efficient. Will get the job done!

Michael Z

As a nonprofit that has contracted with Herstek’s for years I can attest to the wisdom of utilizing experts to keep your important and emergency services functioning! They are the best!

Janet MK

News

Small Business Can’t Sacrifice Cybersecurity

Cybersecurity, Managed Service

Small Business Can’t Sacrifice Cybersecurity

For small businesses, it can be tempting to postpone cybersecurity efforts. There are many common excuses: “There’s so much to do,” “There’s not enough budget,” “Our business is too small to target,” etc. But right now, cybersecurity is a must-have for every business. Think of it like business insurance. You don’t intend to get sued …

Small Business Can’t Sacrifice Cybersecurity Read More »

Understanding the Cost of Downtime

Main

Understanding the Cost of Downtime

Have you somehow missed the ceaseless news about the current global supply-chain challenges? Probably not. You could be experiencing it firsthand. This article highlights business technology supply-chain challenges and how to handle them. The computer chip and semiconductor shortage is an IT supply-chain stumbling block. Take, for example, Marvell Technologies, which develops and produces semiconductors …

Understanding the Cost of Downtime Read More »

To Backup or To Archive? ’Tis The Question

Main

To Backup or To Archive? ’Tis The Question

Hamlet worried about whether to be or not. You may be more preoccupied with whether backup or archiving is better for your business. You know you need to secure your data, but how? This article examines the different benefits of both options. Back in the day, businesses kept important information on paper. They stored important …

To Backup or To Archive? ’Tis The Question Read More »

What IT Services Should You Outsource?

Main

What IT Services Should You Outsource?

Every successful small business owner reaches a point when they need to tap others’ talents. When it comes to IT, depending on your skillset, that point could come pretty soon. Yes, there are IT services you can do in-house, but there are others that are beneficial to outsource. When you started, you might have been …

What IT Services Should You Outsource? Read More »

Simplify IT with this four-part tech framework

Main

Simplify IT with this four-part tech framework

With new cyber risks, more remote workers, and technology evolving rapidly, IT can be a lot for a small business owner to manage. Yet falling behind can: Hurt your competitive advantage; Slow business processes; Hinder innovation; Frustrate customers; Undercut employee engagement efforts; Risk your compliance; Lead to damaging data breach or other downtime; Yet there …

Simplify IT with this four-part tech framework Read More »

Could the Business You Work for be More IT Savvy?

Technology Consulting

Could the Business You Work for be More IT Savvy?

Working for a small business, you can be asked to wear many hats. Even if one of your many roles is not IT, you may need to speak up about your business technology or cybersecurity. It’s easy to think cybersecurity is someone else’s responsibility, but IT may not be getting the attention it deserves, and …

Could the Business You Work for be More IT Savvy? Read More »

About Us

Established in 1988 by Paul Herstek, Herstek & Associates is a locally owned and operated family business located in Harveys Lake, Pennsylvania.

Our staff provides general computer consulting and services for business in Scranton, Wilkes-Barre, and most of Northeastern Pennsylvania. We have been serving our loyal NEPA customers for over 30 years. Over this time we have gathered valuable information about how to keep our customers productive and still save money while using up to date technology.

We specialize in small and medium businesses. Our staff is personable, patient, and thoroughly passionate about our profession. Our goal is to provide affordable, personalized, and professional services to our customers. Our friendly staff wants to cure your technology headaches and help technology work for you instead of against you.

IT is what we live for.

SOS!

This is our remote support tool. If you haven’t already contacted us to set up an appointment, please do so now. Otherwise, click the button below and download the Splashtop SOS client program to begin our session. Please schedule an appointment before you use this service.

Contact Us!

Call or Text: (570) 779-4018

E-mail: support@herstek.com

Facebook Messenger: https://www.facebook.com/herstekllc/

Someone will be in touch ASAP! Thank you!