Herstek & Associates, LLC

Computer Support & Technology Consulting

Service

We specialize in helping small and medium businesses. Our goal is to provide affordable personalized service to our customers

Experience

Need someone with experience? We have been serving NEPA for over 30 years! Fixing computers and providing IT solutions since the first IBM PCs.

Care

We look forward to keeping you on budget and schedule. Let our prompt and courteous staff assist you with computer consulting needs today!

Business Class Computer Service

Are you opening a new business? Trying to plan your next technology move in your current business? Or just unhappy with your IT provider?

Let us help you!

Cyber Security

Network Security Monitoring
Managed Services
Ensure compliance with industry security standards
Endpoint Protection Solutions
Malware Removal and Cleanup
Data Recovery

Business Class Hardware

Desktops and Laptops - Mac and PC
Tablets and Mobile Devices - Droid and Apple
Servers - Microsoft, Linux, and Virtual
NAS (Network Attached Storage)
Network Equipment

Cloud Solutions

Amazon, Microsoft, Google, Rackspace
Public, Private, and/or Hybrid solutions
IaaS, PaaS, SaaS, FaaS experience

Email Setup and Support

Spam Control
Outgoing Encryption
Exchange Server
Office 365
G Suite
Hosted Solutions

Backup and Disaster Recovery

Onsite Solutions and Storage
Offsite and Cloud Backup
"Instant Up" Disaster Recovery Solutions

Computer Networking

Internet Connectivity
Phone Systems
Network Hardware
Structured Cabling
Network Security

Wireless Systems

Hardware Sales and Support
Heatmapping and Analysis
Security Configuration
Guest Networks and Captive Portals

Custom Programming and Interfaces

Interfaces - Accounting, HL7, DICOM
Legacy - Foxpro, dBase, Cobol
Website and App

What Our Customers have to say...

Great to be back on! Thanks for the prompt fix!

Suzie H

We at Family Service Association have had the opportunity to work with Keith on IT challenges with our office at the Kirby Health Center and are so impressed with the speed and professionalism shown to detail and problem solving.

Theresa

Gary P

Ruth K

Good group. Knowledgeable and efficient. Will get the job done!

Michael Z

As a nonprofit that has contracted with Herstek’s for years I can attest to the wisdom of utilizing experts to keep your important and emergency services functioning! They are the best!

Janet MK

News

Top Things to Replace in Your Old School Office

Business Continuity, Cybersecurity, Technology Consulting

Top Things to Replace in Your Old School Office

You may be in the “if ain’t broke why fix it” camp. Yet even if some of your outdated office tools and technology aren’t actually broken, they could be crying out for an update (if only you spoke filing cabinet, you’d know!). Here are the top things we see that businesses could upgrade to improve …

Top Things to Replace in Your Old School Office Read More »

Pushing Send? Know that Email Is Not Secure

Cybersecurity, Main

Pushing Send? Know that Email Is Not Secure

Of the roughly 3 billion emails sent daily, how many contain sensitive data, private or proprietary information? It's tough to say. Yet we know it's a risk. Our latest article explores the risks in sending critical information over email. Then we share solutions to help protect your communications online.

A Good Internal IT Person Is Hard to Find

Main, MSP

A Good Internal IT Person Is Hard to Find

Technology is everywhere, yet we don’t always understand it. When things go wrong or get challenging, we turn to IT Services for help, but it’s becoming difficult for businesses to hire internal IT support staff. Here’s why and what to do about it. The IT talent shortage has been an issue for more than a …

A Good Internal IT Person Is Hard to Find Read More »

Signs You Aren’t Budgeting Enough for IT

Technology Consulting, Windows

Signs You Aren’t Budgeting Enough for IT

Generally, we like to make the argument that nothing about your small business is too small. We do say it a lot in relation to cybersecurity — no size of business is immune. Yet, there is the chance your IT budget is too small. Consider these indicators that you might need to invest more in …

Signs You Aren’t Budgeting Enough for IT Read More »

Lessons Learned from an Oil Pipeline Ransomware Attack

Business Continuity, Cybersecurity, Main, Security

Lessons Learned from an Oil Pipeline Ransomware Attack

Your business may not be supplying oil to the United States, and you may not even be in the critical infrastructure business, but don’t think that means ransomware can’t happen to you, too. This article shares lessons learned from a headline-grabbing event, and they’re applicable to businesses of all sizes in all industries. First, what …

Lessons Learned from an Oil Pipeline Ransomware Attack Read More »

Doing Business in Microsoft 365? Backup Your Data

Backup, Business Continuity, Consulting, MSP

Doing Business in Microsoft 365? Backup Your Data

Many business tools are moving to the cloud. One popular option is Microsoft 365, formerly known as Office 365. This unified platform consolidates Excel, Word, and PowerPoint with collaboration and communication tools. Added apps and services help streamline operations, too. Simplifying your IT infrastructure can also cut costs and reduce duplication of effort. Still, when …

Doing Business in Microsoft 365? Backup Your Data Read More »

About Us

Established in 1988 by Paul Herstek, Herstek & Associates is a locally owned and operated family business located in Harveys Lake, Pennsylvania.

Our staff provides general computer consulting and services for business in Scranton, Wilkes-Barre, and most of Northeastern Pennsylvania. We have been serving our loyal NEPA customers for over 30 years. Over this time we have gathered valuable information about how to keep our customers productive and still save money while using up to date technology.

We specialize in small and medium businesses. Our staff is personable, patient, and thoroughly passionate about our profession. Our goal is to provide affordable, personalized, and professional services to our customers. Our friendly staff wants to cure your technology headaches and help technology work for you instead of against you.

IT is what we live for.

SOS!

This is our remote support tool. If you haven’t already contacted us to set up an appointment, please do so now. Otherwise, click the button below and download the Splashtop SOS client program to begin our session. Please schedule an appointment before you use this service.

Contact Us!

Call or Text: (570) 779-4018

E-mail: support@herstek.com

Facebook Messenger: https://www.facebook.com/herstekllc/

Or fill out the form below and someone will be in touch ASAP!

Thank you!