Herstek & Associates, LLC

Computer Support & Technology Consulting

Service

We specialize in helping small and medium businesses. Our goal is to provide affordable personalized service to our customers

Experience

Need someone with experience? We have been serving NEPA for over 30 years! Fixing computers and providing IT solutions since the first IBM PCs.

Care

We look forward to keeping you on budget and schedule. Let our prompt and courteous staff assist you with computer consulting needs today!

Business Class Computer Service

Are you opening a new business? Trying to plan your next technology move in your current business? Or just unhappy with your IT provider?

Let us help you!

Cyber Security

Network Security Monitoring
Managed Services
Ensure compliance with industry security standards
Endpoint Protection Solutions
Malware Removal and Cleanup
Data Recovery

Business Class Hardware

Desktops and Laptops - Mac and PC
Tablets and Mobile Devices - Droid and Apple
Servers - Microsoft, Linux, and Virtual
NAS (Network Attached Storage)
Network Equipment

Cloud Solutions

Amazon, Microsoft, Google, Rackspace
Public, Private, and/or Hybrid solutions
IaaS, PaaS, SaaS, FaaS experience

Email Setup and Support

Backup and Disaster Recovery

Onsite Solutions and Storage
Offsite and Cloud Backup
"Instant Up" Disaster Recovery Solutions

Computer Networking

Internet Connectivity
Phone Systems
Network Hardware
Structured Cabling
Network Security

Wireless Systems

Hardware Sales and Support
Heatmapping and Analysis
Security Configuration
Guest Networks and Captive Portals

Custom Programming and Interfaces

Interfaces - Accounting, HL7, DICOM
Legacy - Foxpro, dBase, Cobol
Website and App

What Our Customers have to say...

Great to be back on! Thanks for the prompt fix!

Suzie H

We at Family Service Association have had the opportunity to work with Keith on IT challenges with our office at the Kirby Health Center and are so impressed with the speed and professionalism shown to detail and problem solving.

Theresa

Gary P

Ruth K

Good group. Knowledgeable and efficient. Will get the job done!

Michael Z

As a nonprofit that has contracted with Herstek’s for years I can attest to the wisdom of utilizing experts to keep your important and emergency services functioning! They are the best!

Janet MK

News

Should You Let an Amateur Loose on Your Network?

Main

Should You Let an Amateur Loose on Your Network?

Most of us know a decent amount about computers, I mean even kids are coding programs and building webpages in schools. But, does that make everyone an “IT Expert”? For example, it’s fair to say almost all workplaces have that employee who can finesse the printer or use shortcuts nobody else knows about. Don’t get …

Should You Let an Amateur Loose on Your Network? Read More »

Fatal Tech Issues for SMBs

Main, Uncategorized

Fatal Tech Issues for SMBs

Your small business is succeeding in its niche. Awesome. But, there are so many other areas you need to monitor and manage too! Part of your success relies on mastering technology, yet your IT needs evolve so rapidly. It’s a lot for a small business (even a large business) to handle. Still, don’t underestimate the …

Fatal Tech Issues for SMBs Read More »

Choosing the Right Monitor (2022)

Main

Choosing the Right Monitor (2022)

Your hardware, software, and internet connection shape your computing experience. The last essential piece of the puzzle? 🖥️ The monitor you use. The first thing you need to consider is what you’ll be using the monitor for most. As gamers will have different requirements than those of professionals running a business or families viewing photos. …

Choosing the Right Monitor (2022) Read More »

During Uncertain Times – Power Your Business Growth with IT

Consulting, Cybersecurity, Security

During Uncertain Times – Power Your Business Growth with IT

There are global concerns that a recession is on the horizon. Some businesses will respond with a batten-down-the-hatches mentality. For example, if a bear approaches in the wild, your safest bet is to remain calm and stand still. And, when the global economy is in a “bear” period, which anticipates economic slides, your business may …

During Uncertain Times – Power Your Business Growth with IT Read More »

9 Reasons Why Law Firms Need a Managed Service Provider (MSP)?

Managed Service

9 Reasons Why Law Firms Need a Managed Service Provider (MSP)?

For an attorney or legal service provider – time is always of the essence. And, If you are operating an old IT infrastructure, you won’t be able to keep up with the demands of the necessary security or space needed to store the data you utilize for your clients. If you are on the fence …

9 Reasons Why Law Firms Need a Managed Service Provider (MSP)? Read More »

3 Reasons Why Data Backups are so Important

Backup

3 Reasons Why Data Backups are so Important

Backups are a critical aspect to protect your Business Data. And while, losing data at home is bad enough, as you may lose some banking statements, perhaps a few receipts or maybe even a sentimental memory or two. But, lose data from your business computer and you may be losing your image, reputation, and not …

3 Reasons Why Data Backups are so Important Read More »

About Us

Established in 1988 by Paul Herstek, Herstek & Associates is a locally owned and operated family business located in Harveys Lake, Pennsylvania.

Our staff provides general computer consulting and services for business in Scranton, Wilkes-Barre, and most of Northeastern Pennsylvania. We have been serving our loyal NEPA customers for over 30 years. Over this time we have gathered valuable information about how to keep our customers productive and still save money while using up to date technology.

We specialize in small and medium businesses. Our staff is personable, patient, and thoroughly passionate about our profession. Our goal is to provide affordable, personalized, and professional services to our customers. Our friendly staff wants to cure your technology headaches and help technology work for you instead of against you.

IT is what we live for.

SOS!

This is our remote support tool. If you haven’t already contacted us to set up an appointment, please do so now. Otherwise, click the button below and download the Splashtop SOS client program to begin our session. Please schedule an appointment before you use this service.

Contact Us!

Call or Text: (570) 779-4018

E-mail: support@herstek.com

Facebook Messenger: https://www.facebook.com/herstekllc/

Someone will be in touch ASAP! Thank you!