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Professional Businesses Deserve Professional Setup

Watching a business grow is as satisfying as it is rewarding. Whether opening a new office, starting a new department, or bringing in a new employee; it’s a positive step in the right direction. Upward growth often requires new office tech and IT changes to bring new staff fully online.

At a minimum, a new computer will be needed for employees to get started quickly and hit the ground running. New staff or an entire department may require a server, printer, or additional networking hardware to cope with extra demand.

A tech smart business should give careful consideration to how it sources and sets up its hardware and software. It can be tempting to pick a simple solution off the shelf from the nearest retailer.

Modern manufacturers often make it easy to get set up with a new device straight out the box. Using default settings and a simple setup means a laptop or tablet can be just plugged in and it’s ready to go, right?

Unfortunately, setting up technology to create safe, secure, and reliable business services requires a little more detail.

Setting Up Tech For Business

The hardware you have is at least as important as the hardware you buy. It’s important to ensure new tech on the network is compatible with your existing business systems. Adding the wrong solutions to accommodate new employees can slow down the system for everyone.

Many firms talk themselves into buying the most expensive, or heavily marketed system on the market. Buyers often feel confident that the high price tag and slick design means it’s guaranteed to work with anything you put to it. We wish that were always the case.

Without an eye for fine detail and good IT knowledge, combining certain solutions can cause a significant network slowdown or even fail to work together at all.

Consistency Is Key

It can seem easy, and tempting, to buy technology based on offers and deals around at the time you need it. Some companies do this to save money short term, building their systems using a mixture of hardware from various vendors and manufacturers. When thinking long term, this approach might not get you the great deal that you think.

Mixing suppliers alone can make it difficult to track where components came from in the coming months and years. Warranties, service agreements, and support can become hard to track down when parts fail and hardware dies. Money spent securing your business against failure is completely wasted if you can’t find the right paperwork at the right time.

Sourcing replacement parts and supported peripherals can be made more difficult when components are mixed too.

Planning ahead and purchasing identical hardware can make swapping components fast and straightforward. When systems are consistent, both parts and knowledge can be shared throughout the entire business. A smart decision today can eliminate costs, time, and headaches further down the road.

Unexpected issues appearing at the last minute can have large consequences on workload and deadlines. Sharing everything from chargers to memory can help to reduce and mitigate IT risks. Consistent hardware, swappable components, and even considering a supply of spares can take care of many potential headaches.

Smooth Onboarding

In business, first impressions are critically important. Whether setting up a new office or getting an employee ready to start, a professional attitude goes a long way. Good IT that’s ready to work sets a professional tone to carry your business forward.

IT that supports and enhances operations is infinitely better than IT that gets in the way. Using consistent and well-known solutions in the right way avoids wasting time, maintains performance, and reduces costs where it matters.

Our goal is to ensure your hardware meets your business needs. A professional setup ensures your IT is consistently improved while you watch your business flourish and grow.

Give us a call at 570-779-4018 for a professional setup to make sure nothing stands in the way of growing your business.

Getting tech new business

How to Get the Right Tech for Your New Business

Congratulations on your new business! Start-up costs can easily escalate, and tech is often one of the bigger expenses. It’s not that everything is high priced, but the sheer number of technologies available can overwhelm smart decision making. The latest tech is dangled in front of you with amazing features you didn’t know you needed, and suddenly your budget has gone boom!

Here’s how to get the tech right for your business, without the headache and drama.

1. Check if you actually need it

In a lot of cases, using a cloud application means you can skip the big server purchase, along with the on-site technician to manage it. Many of your business programs will have a cloud option that allows you to get all the benefits without the big expense. Before you make the tech purchase, work out which applications you’ll be running and whether a local installation or cloud access is preferred. As part of this stage, think about how you’d like to use the applications – perhaps remote access is a priority, or perhaps collaboration will underpin your business culture. This level of clarity is often overlooked and the number 1 reason why tech expenses spiral.

2. Get expert advice

It’s easy to ask friends and family what to buy, but there are many more factors to consider than just their personal preference. You trust their opinion, of course, but they may be speaking from a consumer perspective or basing their recommendation on brand loyalty. Every business is different and pairing the correct technology with the business will save you a lot of money in the long run.

3. Buy business grade

Unfortunately, the computers and laptops you see in department stores aren’t up to business standard. They’re designed for home users to perform quick tasks, not run a full 8 hour (or more) workload. Business grade systems have additional features that your business needs, plus longer warranties and better support. Even the attached devices like networking or printers are built to a higher standard, to last longer and perform better. Considering the cyber climate we live in, taking a special interest in the security offered by the business grade technology is a wise decision.

4. Prioritize flexibility

Businesses evolve rapidly during their first few years and the last thing you want to do is go out and buy new tech, playing catch-up with your vision and smushing together an assorted mismatch of devices. Your new technology should be as scalable as your business, which means making purchase decisions based on strategy, not price. Perhaps this means instead of workstations for employees, you only need tablets. Rather than having a fixed point of sale system, you might choose mobile checkout devices so your staff can assist customers on the go. These examples highlight how easy it is to commit to certain tech because it’s ‘what you do’ but later discover you’re locked into a certain way of doing business. Trying to change your processes down the line impacts productivity, efficiency and culture in a big way, so we recommend buying with your future success in mind.

5. Choose an IT partner

During your set up and moving ahead through growth, you’ll need an IT partner who can not only help with your purchase strategy but support you through any tech problems as they arise. That’s the difference between a partner and a supplier, they’re committed to driving long-term business success.

You’ll be able to call on your partner and know they’re immediately up to speed with your business, they know how IT can help leverage your competitive advantage and which critical systems they should focus on. Getting good tech in place shouldn’t be seen as just an expense. It improves productivity and allows you to serve your customers better while enjoying consistent growth.

If you need an IT partner to help your business grow, give us a call at 570-779-4018.

5 Undeniable Reasons Your Business Is Ready for Professional Network

Way to go! Your business has grown at lightning speeds and you’ve been adding new workers and computers along the way. Now that you’re sure everything is on track to succeed, it’s time to level up your network to a robust, scalable setup.

Why? Here are the top 5 reasons to call in the networking professionals today:

Speed: They say time is money, but time spent waiting for a large file to transfer person-to-person or across a bottle-necked system is torture. As a small business this lost time was negligible, but as your business has grown, so has transfer time. While it may only be 5 minutes a day to start, with roughly 260 work days in a year, that 5 minutes a day turns into 21 hours. It all adds up. Unfortunately, the impact of this lost time reaches well beyond the time taken to pass a flash drive around the office or queue up downloads from the internet – it’s a break in workflow and concentration that can almost double the time off-task.

Efficiency: Almost every business requires employees to share digital files. Until now, you may have gotten by with a simple setup and minimal security, but as your workforce has grown, so has your network load. Each computer, storage drive and device adds further burdens onto your network, resulting in a slower transfer, errors, time off task, and even faster hardware failure. A professional network design will give your employees a central file storage location, with the added benefit of auto-saving and backups. No more losing hours of valuable effort or surprise file corruptions, just a scalable, secure server with smooth and efficient transfers.

Collaboration: Employees often need to work together on the same documents. Previously, this required them to take turns, waiting until someone else was finished before the file was available. With a modern network setup, collaboration becomes an organic, profitable way to work. Employees don’t even need to be in the same physical location, opening up opportunities for remote collaboration.

Confidentiality: Every business needs to keep a few secrets. Whether they’re trade secrets or accounting data, you have complete control over who sees what. Your network professional will be able to establish a setup that meets your business’ unique confidentiality needs. Perhaps you’ll have the CEO able to see everything, sales staff can only see sales data, and accounting can only see accounts. Set your access controls based on name, department, role or go further and require passwords for certain folders.

Flexibility: Expand your connection flexibility with wireless networking for employees who are required to roam within the building, Virtual Private Networks (VPNs) for those working at home, or even docking ports for those who switch between locations. A professional network setup will always support the way your business works, both now and as you continue to grow.

Your business’ ability to securely share, store and transfer files will be one of the key contributors to continued growth. The speed, efficiency and flexibility you build into your processes now will save you time, money, and a whole lot of frustration. It’s time to celebrate how far your business has come by looking to the future, with a robust, scalable network that supports your vision.

Give us a call at 570-779-4018 to discuss your new network.

Enterprise Quality Wireless at Small Business Prices

Does your small business need enterprise quality wireless at an affordable price? Why would you even want enterprise quality wireless? WLAN or wireless local area network is becoming more and more important to all businesses with the increased use of tablets, phones, and other network-enabled devices. You need to provide secure internet access for your employees and your customers and you need to keep that internet access separate from your business network. We offer some specialized configurations that can restrict usage level and website access as well.

Some of the features that may convince you to switch from that department store router:

  • Better Coverage — easy to add access points, band steering, airtime fairness
  • Higher Speed — Up to 1300 Mbps with AC pro access points
  • Increased Security — guest network, download speed control, multiple SSIDs, VLAN support
  • Reduced Interference — embedded technology rejects interference using specialized circuitry
  • Reporting and Monitoring — analyzing trouble devices, usage and coverage problems

Contact us and we will analyze your current wireless setup and recommend a solution.

enterprise quality wireless
UniFi® Wireless Access Point

Do you need a network review?

network reviewDo you need a network review?

How is old is your router? You are not still using that old blue and gray Linksys BEFSR11/BEFSR41 with the 10BaseT WAN port to connect to your high-speed internet,  Right? On a good day that router will top out at 8Mbps. Since these days most internet service is above 8Mbps, you are limiting your speed right at the router.  At last check, my home connection was running around 115Mbps. This means that even a more recent 100Mbps router will slow my line down.

How about your primary switch? I hope it is a switch and not an old hub. Is it 100Mbps? Do you have a stack of switches connected by 100BaseTX? Can you benefit from a 1Gbps  upgrade? It may be beneficial to upgrade an older 1Gbps switch for a faster backbone. Moving to a layer 3 switch may allow you manage your network better and offer services like guest wi-fi via VLAN configuration.

How about your wi-fi?  802.11g is just 54Mbps on a good day. 802.11n and now 802.11ac have impressive speed and are much better at streaming content. Another significant reason to upgrade your WAP (Wireless access point) or Wireless router is to provide internet access to your customers or employees without compromising your company network. Even at home it is nice to allow your guests access to high-speed Internet but not worry if they device they are using is secure or not.

How about your network security?  Most older routers have very little to offer in the way of security. A simple firewall is no longer enough. You are not still using the default password, right? There are new forms of malware that hack routers and replace your DNS settings which can cause all types of security issues. Some new malware can hijack your router and use their resources in DDoS (Distributed Denial of Service) attacks.  Not only does this slow down your internet speed it can cause havoc to the target of the attack.

We can help you answer some of the questions.  Contact us and we would be glad to stop and give you a network review/site survey to determine if newer networking technology will help your business.